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Heading to the HUBS: COVID Safety Information


As ever, the health and wellbeing of our students, staff and visitors is our highest priority and while that means our Students Union will look a little bit different this semester, we still want you to experience as much as possible, as safely as possible.

We want to make sure you still find your people whilst at University which is why we have an exciting programme of online activities to help you connect with like-minded people.

We know that starting or returning to University is a challenge at the best of times,  and this year is certainly different, but here at the Students’ Union were experienced in supporting you through every part of your time at Hallam- including during Covid.

Find Your Feet- What To Expect This Semester

During semester one, you can still expect plenty of fun and excitement. There will be lots of online events, activities and digital fairs and a chance to meet your President, Andrew and Student Officers both virtually and in person*.

As a Hallam student you are automatically a member of the Students Union, and the best way to make the most of your time here is to activate your membership straight away to access our offers and services.

Semester One Opening times- The Hubs

Monday-Friday 8am to 6pm

We will be reopening the Hubs and running a limited pre - bookable face to face service from 21st September.

Hideout bar opening times

Monday-Friday 11am to 4pm (food served between 11am and 3 pm)

The Hideout bar will re-open on the 21st September. There’s no need to pre book a table but please visit the Hideout page here in advance to see our safety measures.

Student spaces and room bookings

Unfortunately due to Covid guidelines our free spaces and meeting rooms are not currently available for either pre booking or walk in usage. Please continue to check our website for the very latest information.

Coffee Union and The Stall

Coffee Union and The Stall are currently closed. Please continue to check our website for the very latest information.

What will we do to ensure students and staff are safe on campus?

  • We’ll continue to provide a full online service and suggest you continue to access our services this way where possible
  • We’ll be offering a jam-packed calendar of digital activities including digital fairs, virtual experiences and the chance to meet your Student Officers or our staff on campus. Please check our what’s on guide for the latest information and to activate your membership
  • Our Student Advice Centre is here to support you through an online service with any queries regarding your course, finance, accommodation and other University life and wellbeing related issues. Details of how to contact the advice centre, plus a range of resources including self-help guides, can be found on the Contact Us page.
  • If you need to meet face to face, please book in advance in order to keep everyone safe and to avoid disappointment.
  • There will be dedicated entrances and exits and a check in system
  • We'll be cleaning more and in line with Government-advised standards
  • Our free spaces and meeting rooms are not currently available for either pre booking or walk in usage. Please continue to check our website for the very latest information.
  • In line with UK Government guidance, face coverings need to be  worn when social distancing is not possible in the Hubs building**
  • Protective screens will be installed where appropriate
  • We will provide additional hand sanitising stations and cleaning materials
  • You can also help by keeping your distance, not travelling to campus if you develop symptoms of COVID-19 and washing your hands for at least 20 seconds
  • We all need to take responsibility for keeping each other safe. If you’re concerned by anything you see you can speak to University staff, your student officers or Students Union staff. You can also share this page with fellow students to help with guidance on staying safe.
  • Sheffield is one big village. You can view the university’s website to look at ways you can help keep our community safe

If you develop COVID-19 symptoms or are in contact with someone who has contracted COVID 19:

If you suspect you have contracted COVID-19 or have been in contact with someone who has, you will need to self-isolate in line with the latest Government guidelines. Most people with Coronavirus have at least one of these symptoms:

  • A high temperature - you feel hot to touch on your chest or back
  • New, continuous cough - coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss or change to your sense of smell or taste - you can't smell or taste anything, or things smell or taste different to normal

What you need to do next:

If you develop any one or more of these symptoms you must: 

  • Return to your residence - on campus or otherwise
  • Self-isolate for 14 days
  • Arrange a test within 5 days
  • Let your faculty administrator know about your situation

Please don’t travel to campus if you develop symptoms of COVID-19 and refer to official NHS guidelines. If you feel isolated or need further support during this time, the Students’ Union is on hand via our website and, should you feel well enough, you can still access our online events, digital services and support.

Student Support

We know that many students have faced and may still be facing uncertainty and anxiety. Since the start of the pandemic we have helped hundreds of students with their academic issues, money worries and housing concerns, and we will be here for you when you start this year should you need us.

We can also help you to make friends online, stay connected with staff and student officers, and access support services including our Student Advice Centre.

If you still have questions, please check the information available on our website, or please contact us at advicecentre@shu.ac.uk

Student Officers and Representation

Your Student Officers can’t wait to meet you and are here to support you all year round. Each college also has its very own officer to deal with issues specific to your course, for more information, click here.

Wellbeing Support

If you wish to access our Student Advice Service for support with how you are feeling about Coronavirus and related issues, or any other matter that is affecting you, click here to contact us for assistance or access links to self-help information that you may find useful. The NHS have also compiled a list of wellbeing apps.

University support

Our officers and staff work in partnership with the University to ensure you have a great time at University, and so we thought we would include some useful links for you:-

Support for Online Learning 

The Skills Centre offers a wealth of support for you so make the most of it.

Academic Support

The University has a dedicated webpage complete with FAQs, which covers most queries around how the Coronavirus pandemic and measures related to it will affect students academically. You can access the latest information via My Hallam or directly at www.shu.ac.uk/coronavirus

Further Support

The latest Government guidelines are available here and support is available from the University. You can find out more about keeping safe on campus here.

We cannot wait to meet you whether its online or face to face!  We are here to keep you safe and make sure you get the most out of your time at Hallam. To make the most of your time with us, don't forget to activate your membership!


* To comply with Covid 19 guidelines we recommend continuing to access our officers and other services online. If you need to meet face to face, please book in advance in order to avoid disappointment. We cannot guarantee that we will be able to speak to you at the Hubs without an appointment. Face to face appointments are available between 10am and midday and between 2pm and 4pm. Online opening times may differ and include some evening appointments.

**Unless you are exempt for medical reasons