Contact Us


Our doors may be closed but we are still here for you! All our Students Union services have been moved online and will be running a 10am - 4pm service. Details of how you can get in touch with these services or ask us anything can be found below. 

Please submit any feedback during this time here

General Enquiries

Email us - studentsunion@shu.ac.uk

Call us -  0114 225 4111

You can also use the live chat function in the bottom right of your screen for any general enquiries.

If you have a query, feedback or a complaint to make please fill in the form below:

Click here to find out how to feedback/make a complaint about the Students' Union

Varsity Refunds

Everyone who has purchased a Varsity 2020 ticket will be entitled to a full refund. We have worked with Sheffield University to agree a process to deal with the refunds. Details can be found here.

Student Advice Centre

Our Student Advice Centre is here to support you through an online service with any queries regarding your course, finance, accommodation and other University life and wellbeing related issues. Details of how to contact the advice centre, plus a range of resources including self-help guides, can be found on the Contact Us page.

Student Representation

Want to speak to your Course or Department Rep during this time click here

We can help you find your student rep or support you if you are one Email us – studentreps@shu.ac.uk