Get in touch with your Students' Union

General enquiries

Please use our Ask Us Portal to log your enquiry:

Ask us

We are also available on:

Call us: 0114 225 4111Live chat

Email us

Find us at The HUBS, 6 Paternoster Row, Sheffield, S1 2QQ.

Please note: live chat is available Monday - Friday (9am-12pm & 1pm-4pm)

Opening hours

Teaching weeks

16 January - 2 April | 17-23 April

Monday, Wednesday, Friday (8am-6pm)

Tuesday, Thursday (8am-9pm)

Saturday - Sunday (Closed)

Vacation weeks

3-16 April

Monday - Friday (8am-5pm)

Saturday - Sunday (Closed)

Exam weeks

24 April - 7 May

Monday - Friday (8am-6pm)

Saturday - Sunday (Closed)


8 May - 17 September

Monday - Friday (8am-5pm)

Saturday - Sunday (Closed)

Please note: The HUBS will be closed on bank holidays and Hallam Statutory Days.

Shuttle Bus

View bus timetable

Merchandise Shop

Our Merchandise Shop is now fully online.

Browse merchandise

Student Advice Centre

Our Student Advice Centre is here to support you with any queries about your course, finance, accommodation, and other University life and wellbeing related issues.

Contact Student Advice Centre

Student Representation and Officers

Contact Course or Department RepContact Student Officer

We can help you find your student rep or support you if you are one, just email us at electedreps@shu.ac.uk.

Feedback and Complaints

We'd love to hear from you.


Leave feedback


Make a complaint

Please view our feedback and complaints procedure for further guidance on how our feedback and complaints processes work.