Get in touch with your Students' Union

General enquiries

Email usCall us: 0114 225 4111Live chat

Find us at The HUBS, 6 Paternoster Row, Sheffield, S1 2QQ.

Please note: live chat is available Monday - Friday (9am-12pm & 1pm-4pm)

Opening hours

Monday, Wednesday, Friday (8am-6pm)

Tuesday, Thursday (8am-9pm)

Saturday - Sunday (Closed)

Please note: The HUBS will be closed on bank holidays and Hallam Statutory Days.

Merchandise Shop

Our Merchandise Shop is now fully online.

Browse merchandise

Student Advice Centre

Our Student Advice Centre is here to support you with any queries about your course, finance, accommodation, and other University life and wellbeing related issues.

Contact Student Advice Centre

Student Representation and Officers

Contact Course or Department RepContact Student Officer

We can help you find your student rep or support you if you are one, just email us at electedreps@shu.ac.uk.

Accessing our services

Our services are currently running both in person and online, as we have made sure that you have plenty of ways to access our services and make friends virtually. You can contact our staff and officers and get involved in our fun activities to make sure you're getting the most out of your time with us. Once the HUBS reopens, you must use the booking systems provided, wear a face covering and follow the one way systems in place to help keep everyone safe.

Feedback and Complaints

We'd love to hear from you.


Leave feedback


Make a complaint

Please view our feedback and complaints procedure for further guidance on how our feedback and complaints processes work.