Support guides

We offer support with various aspects of housing including checking your tenancy agreement, repairs, recovering deposits, problems with utility bills, and Council Tax.


A deposit is a sum of money paid by a tenant to a landlord or agent before moving into a rental property, serving as security against potential damages or unpaid rent during the tenancy.

Disrepair and Poor Housing Conditions

Your rights in situations where your rented property is not adequately maintained, leading to issues such as structural problems, safety hazards, or essential amenities not functioning properly.

Finding Somewhere to Live

Search for suitable accommodation options, such as on-campus dormitories, off-campus apartments, or shared housing, to ensure a comfortable and conducive living environment during your studies.

Right to Rent

Understand the local tenancy laws and regulations to ensure that you are aware of your legal entitlements and protections as a tenant.

Tenancy Agreements

A tenancy agreement is a legally binding contract between a landlord and a tenant that outlines the terms and conditions of renting a property, including the rent amount, lease duration, and rights and responsibilities of both parties.