How to end a tenancy agreement

If you would like to leave before the fixed term, there are a number of options you can explore. Please be aware that unless you are able to end the tenancy in one of these ways you remain liable for the rent.


Eviction

Your accommodation provider or landlord cannot just kick you out whenever they feel like it. Even though it is a common law tenancy you still have basic protection from eviction under the Protection from Eviction Act 1977.


Complaints

Members are required to have clear accessible complaints processes, and you are expected to raise complaints directly with them first.

ANUK/Unipol National Codes set out the standards that the property must meet. Its purpose is to ensure accommodation is managed fairly, professionally, and in students' best interests.

Writing your complaint

It is usually best to raise a complaint in writing and to clearly state that you would like it to be considered as a complaint.

Make notes on the issue and steps taken to resolve it so far - be as specific as possible and write this as if you are explaining it to someone with no knowledge of the situation.

Use the following prompts to provide clear details of each of the issues you would like to be addressed:


If the complaint is not resolved by the property's complaints process, you can complain to the codes and an investigator will assess the complaint.


Not found what you need? Still got questions?

Get in touch and one of the team will get back to you shortly.

Get in touch


The information in this guide and on our web pages is given in good faith and has been carefully checked. However, SU Advice cannot accept responsibility for any action you take based on the information provided.

If you require the information in a different format, please contact SU Advice.