How to end a tenancy agreement

Under the Renters' Rights Act 2025, your landlord or letting agent cannot hold you liable for the full fixed term of the tenancy agreement. All assured tenancies are now treated as periodic tenancies, even if the agreement you signed has a fixed term in the agreement.


Eviction

If you have an assured tenancy, your landlord cannot simply tell you to leave. They must follow the legal eviction process, serve the correct notice, and usually obtain a possession order from the court before you can be legally evicted.

Financial Risk

Under an old law (Distress for Rent Act 1737), because a tenant ended the contract but you stayed, the landlord can legally charge you double rent for every extra day you are there.

If you find yourself in this situation, seek advice from us at SU Advice immediately.


Complaints

The first step would be to raise any issues directly with the landlord or letting agent.

Writing your complaint

It is usually best to raise a complaint in writing and to clearly state that you would like it to be considered as a complaint.

Make notes on the issue and steps taken to resolve it so far - be as specific as possible and write this as if you are explaining it to someone with no knowledge of the situation.

Use the following prompts to provide clear details of each of the issues you would like to be addressed:


If your complaint is not resolved, you should consider whether the landlord/agent has met their legal obligations. Failure to do so can result in substantial fines, so any issues here may strengthen your position.

If you live in a house or flat with 5 or more people from two or more households, the property also needs an HMO licence. If you believe that your landlords need a licence and does not have one you can report an unlicensed House in Multiple Occupation (HMO).

If you are having issues with your landlord, please contact us at SU Advice.

You can contact Sheffield City Council if you believe that the landlord has not upheld their repair responsibilities.


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The information in this guide and on our web pages is given in good faith and has been carefully checked. However, SU Advice cannot accept responsibility for any action you take based on the information provided.

If you require the information in a different format, please contact SU Advice.