Below you’ll find key information and links to services available for you:

1. UKVI/Student Immigration Compliance Meetings

If you receive an email from the Student Immigration Compliance Team about a formal warning or a meeting, do not ignore it. It’s important for your visa status that you engage with these requests.

At your meeting, you’ll sit down with a member of the Student Success and Engagement Team to discuss any concerns about your attendance or engagement. This is also a chance to talk about any personal or academic issues you might be facing.

What you should do:

• Attend the meeting at the arranged time.
• Bring any evidence (e.g., medical certificates) if you have missed classes for good reason.
• Be honest about your situation.
• You’ll be asked to sign a form confirming that you understand the importance of attendance and engagement for your visa.

Need help?
While we don't usually attend the meetings with you, but if you have any questions don’t hesitate to contact us.

You can also email the Immigration Compliance Team: studentimmigrationcompliance@shu.ac.uk

2. Visa advice and support

If you have questions about your visa, the University's International Experience Team (IET) can help.

They can offer advice on:

• Extending your visa
• How leaving or taking a break from studies can affect your visa
• What to do if your visa expires before you get your results
• Your work rights in the UK during your studies

Find out more.

Contact the International Experience Team (IET) via Hallam Help

Useful resource:
UKCISA (UK Council for International Student Affairs) provides excellent guidance.

3. Activating your eVisa

An eVisa is a digital document that shows your immigration status and the terms of your permission to enter or remain in the UK. eVisas have now replaced BRP cards as the primary digital proof of immigration status. To access it, you must set up a UKVI account.

More information about eVisa:

• eVisa Guidance

If you have any difficulties activating your eVisa, you can use the UKVI webchat service for assistance.

If the issue persists, book an appointment with an International Experience Adviser through Hallam Help.

If the information on your eVisa is incorrect, you can submit an error report.

Remember:

You're not alone. Whether it’s immigration, academic issues, or just settling into life in Sheffield - we are here to support you every step of the way.

If you have any questions, reach out to our advisers Hallam Students’ Union, the International Experience Team, or email the Immigration Compliance Team on studentimmigrationcompliance@shu.ac.uk.