Advice Centre Contact Us

Please tell us more about your enquiry by clicking 'Start'

This form can also be used to make a referral to us if you are an external agency.

Please note: In order to provide an effective service, the SHSU Student Advice Centre obtains and securely stores certain data relating to its service users.  This information is kept on the basis of 'legitimate interest' under the General Data Protection Regulation 2016 (GDPR).  Records are stored for 7 full academic years from the date of the last update, in line with Advice UK guidance.  For more information about what we do with your data and your rights under GDPR, please see the SHSU website:

Information relating to you and your enquiry is kept confidentially and securely within the SHSU Student Advice Service.  Except in certain circumstances, for example if we have reason to believe that you or someone else is at risk of harm, or if we are required to do so for legal reasons, we will not share information with anyone outside the service without your permission.  

If you have any questions about our policies relating to confidentiality or data protection, please contact us about this before sending your enquiry.


Telephone and Front Desk Opening Times

0114 225 4148

The HUBS (City campus)

Mon, Tue, Wed and Fri: 10am - 4pm

Thurs: 12pm - 4pm

Please note that over the two week Easter break, the Students’ Union Advice Service will be open at City campus only.  Also, please note we are closed at City campus from 19 – 23 April, and will open from 11am on Weds 17 April.

 We will resume our service at Collegiate campus on Monday 29 April.


202 Oaklands (Collegiate campus)

Mon, Wed & Fri: 1pm - 3pm, plus bookable appointments in the morning

Not sure how to find us at Collegiate campus?  Watch our handy video guide!...

If you need urgent advice or support while we are closed, please see these useful contacts.