Advice Centre Contact Us

Please tell us more about your enquiry by clicking 'Start'

This form can also be used to make a referral to us if you are an external agency.

Please note: In order to provide an effective service, the SHSU Student Advice Centre obtains and securely stores certain data relating to its service users.  This information is kept on the basis of 'legitimate interest' under the General Data Protection Regulation 2016 (GDPR).  Records are stored for 7 full academic years from the date of the last update, in line with Advice UK guidance.  For more information about what we do with your data and your rights under GDPR, please see the SHSU website:

Information relating to you and your enquiry is kept confidentially and securely within the SHSU Student Advice Service.  Except in certain circumstances, for example if we have reason to believe that you or someone else is at risk of harm, or if we are required to do so for legal reasons, we will not share information with anyone outside the service without your permission.  

If you have any questions about our policies relating to confidentiality or data protection, please contact us about this before sending your enquiry.


Telephone and Front Desk Opening Times

0114 225 4148

The HUBS (City campus)

Mon, Tue, Wed and Fri: 10am - 4pm

Thurs: 12pm - 4pm

PLEASE NOTE: we are currently open Mon - Fri 12:30pm - 4pm at City campus

ALSO, the Students' Union will be closed on Thurs 20 Dec, and will close for the holidays after 21 Dec, re-opening on 2 January.


202 Oaklands (Collegiate campus)

Mon, Wed & Fri: 1pm - 3pm

PLEASE NOTE: the advice service will NOT be open at Collegiate campus until the new year.  We will open from Monday 7 January for our drop-in session 1pm - 3pm, plus bookable appointments.  We will then be open Mon, Wed, Fri 1pm - 3pm (plus bookable appointments).


Please contact us on 0114 225 4148 if you have any questions regarding this.