What should I do if I have a problem at work?

If you have a problem at work, it is always best to try to get it resolved quickly, at the time it's occurring.

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Resolving workplace problems quickly

If you experience a problem at work, it's best to address it as soon as possible. Whenever possible, try discussing the issue informally with your employer first. Keeping a record of any concerns, including dates and details of incidents, can be helpful.

If you need to raise a formal grievance, we can provide guidance on the process. We can also advise you on your rights and the steps you should follow. Additional information about your rights is available on the Citizens Advice website.

For workplace disputes:

  • ACAS offers independent and impartial advice on employment law. They're the first point of contact for Early Conciliation if you plan to make a claim to an employment tribunal. Please note: strict time limits apply; most claims must be filed within three months minus one day from the date of the incident.
  • Health and Safety Executive (HSE) is the independent regulator for work-related health, safety, and illness. You can report any instances of unsafe working conditions to HSE.
  • Equality Advisory and Support Service (EASS) work alongside the Equalities and Human Rights Commission (EHRC) to provide direct advice on issues relating to the Equality Act, such as discrimination based on race, gender, disability, or sexual harassment.
  • Sheffield Occupational Health Advisory Service (SOHAS) provides specialist support for job retention, particularly for those who may need 'reasonable adjustments' due to a disability or long-term health condition.

For more information on your employment rights, please refer to our employment guide or contact us for further advice.