FAQs

Can I use my SHU card online?

Unfortunately you cannot use your SHU card online.

Do you deliver outside of the UK?

Unfortunately we don't currently offer International or EU delivery.

How much does delivery cost?

Delivery costs £4.95 for 2nd class Royal Mail, signed for delivery.

Where can I click and collect from?

There are various click and collect locations across Sheffield.

 

Printed By Us, Meadowhall Shopping Centre, Upper Park Lane, Sheffield, S9 1EP

 

Printed By Us, Orchard Square, Sheffield, S1 2FB

When can I collect my order?

This depends on where you have chosen to collect your item from.

 

If ordering via click & collect, please ensure you've received email confirmation that your item(s) are ready to collect before collecting.

 

Printed by us, Meadowhall

Opening hours:

Monday: 10am-7pm

Tuesday: 10am-7pm

Wednesday: 10am-7pm

Thursday: 10am-7pm

Friday: 10am-7pm

Saturday: 9am-8pm

Sunday: 11am-5pm

Can I get a refund?

All items are refundable if returned in an unworn and resalable condition.

Do I have to pay postage to return my item?

You will have to pay postage to return an item, or can return it for free by dropping off at the HUBS.

What if my item arrives and doesn't fit or is faulty?

Please contact Printed By Us as soon as possible.

Issue with your order?

Please contact Printed By Us as soon as possible.

Sheffield Hallam Students' Union

6 Paternoster Row, Sheffield, S1 2QQ