Helpful Contacts


Below is a list of contacts and organisations that can offer help and support for a range of issues. In the event of an emergency or crisis - always call the emergency services on 999 - or if you need urgent help but it is not an emergency, speak to your GP or call the NHS on 111.

As well as the contacts below, you may also find it helpful to look at our Get in Touch page, which has details of other organisations that support with mental health as well as a range of other issues.


Anxiety UK


03444 775 774

Charity providing information and support for people experiencing anxiety disorders.



Student line: 0808 801 0811

adult helpline: 0808 801 0677
youthline: 0808 801 071

Offers information on eating disorders and runs a supportive online community. Also provides a directory of support services at helpfinder.b-eat.co.uk


Bipolar UK


Request a call back by emailing: info@bipolaruk.org or use the online chat box on their website.

Charity providing information and support for people experiencing bipolar disorder, and their friends and family, including a helpline and online community.


CALM (Campaign Against Living Miserably)


0800 58 58 58

Charity for people in the UK who are feeling down or have hit a wall for any reason; who need to talk or find information and support.

Webchat: https://www.thecalmzone.net/help/get-help/


Carers UK


0808 808 7777

Charity providing information and support for people caring for someone else, including someone with a mental health problem.


Cruse Bereavement Care


0808 808 1677 

Charity providing information and support for dealing with the death of someone close.


Helplines Partnership


Directory of helplines available in the UK which you can search to find support suited to you.


NHS 111

call: 111

Non-emergency medical help and advice for people living in England.



NHS Choices


Provides information on a wide range of health and social care topics. Provides an online search tool to find NHS services near you.




0114 222 8787

Student-run, confidential, anonymous listening service open from 8pm - 8am during term time.  Currently closed for phone but open for email and Instant Messenger support, see website for details.


No Panic


0300 7729844 

Provides a helpline, step-by-step programmes, and support for those with anxiety disorders.




03332 127 890  

A charity run by people with Obsessive-Compulsive Disorder (OCD) who offer advice, information and support services. 


Papyrus HOPEline


0800 068 4141

Provides information and support for anyone under 35 who is struggling with suicidal feelings and self-harm.


Relay UK

Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people with the latest app technology.  Download the app from the App Store or Google Play onto your smartphone, tablet, or computer.



Rethink Mental Illness


Charity providing information and support for people experiencing a mental health problem, including an online directory of local support services.

Telephone, email and online chat support.  They offer practical help and general information on living with mental illness, medication and care. 




116 123 (freephone)


24-hour emotional support for anyone struggling to cope.




Online emotional support, guidance and information for anyone affected by mental illness, including families, friends and carers. They also provide an online community: http://www.sane.org.uk/how_you_can_help/sane_community/


The Silver Line

helpline: 0800 4 70 80 90 (freephone)


Provides support, information, advice and friendship to older people (over the age of 55) who may feel lonely or isolated.




0300 330 0630

LGBT+ helpline. Provides listening services, information and support for lesbian, gay, bisexual and transgender communities across the country.




Peer to peer mental health support community, overseen by trained practitioners.    Online self-help resources and courses are available.  SHU students can login for free, using your university email address: https://account.v2.togetherall.com/log-in