We offer advice about various aspects of housing including checking your tenancy agreement, repairs, recovering deposits, problems with utility bills and Council Tax.

If you have any further questions after reading this, please contact us.

Finding somewhere to live

Including top tips for house hunting and moving in, what fees you can be charged, and information about the ‘Snug’ scheme

Right to Rent

Information about the documents you will need to show if you want to rent a property

Tenancy Agreements

Including a guide to tenancy agreements, wanting to leave your tenancy, and your rights if you are asked to leave

Disrepair and poor housing conditions

Guidance on asking your landlord to carry out repairs, and when a home is considered unfit to live in


Information about deposits and how to get your deposit back at the end of your tenancy

Self-help Guides

Information on a variety of housing issues in a handy guide format

Covid-19 related complaints about rent and tuition fees

Enquiries about rent reductions / refunds came to the fore with students being unable to return to Sheffield because of rising covid-19 cases and a new lockdown.  In response, the Student Advice Centre put together a guidance leaflet specifically addressing these enquiries, which you can view in our self-help resources area. 

SFE has recently clarified the position regarding student loans if you’ve moved back home but are still paying for accommodation near University.  Also, many accommodation providers are now making full or partial refund offers to tenants, but if you need advice about your circumstances please do contact us.

If you are in need of additional financial help, check the University’s funding information pages, including details of the final round this year of the Student Success Scholarship for those who are eligible.