Student Advice Centre

Officer Cricle
Lauren Kaye

Welfare and Community Officer

The Students' Union Advice Service is a free, confidential and independent service.

We are the Student Advice Centre; we offer free confidential advice to Sheffield Hallam University Students. Need help with student funding, housing, academic issues, or anything in between? Speak to your professional support team. Contact us and find out what your SU can do for you.


Contact Us:


Please tell us more about your enquiry by clicking 'Start'.

Advice Centre Contact Us

Please tell us more about your enquiry by clicking 'Start'

This form can also be used to make a referral to us if you are an external agency.

Please note: In order to provide an effective service, the SHSU Student Advice Centre obtains and securely stores certain data relating to its service users.  This information is kept on the basis of 'legitimate interest' under the General Data Protection Regulation 2016 (GDPR).  Records are stored for 7 full academic years from the date of the last update, in line with Advice UK guidance.  For more information about what we do with your data and your rights under GDPR, please see the SHSU website: www.hallamstudentsunion.com

Information relating to you and your enquiry is kept confidentially and securely within the SHSU Student Advice Service.  Except in certain circumstances, for example if we have reason to believe that you or someone else is at risk of harm, or if we are required to do so for legal reasons, we will not share information with anyone outside the service without your permission.  

If you have any questions about our policies relating to confidentiality or data protection, please contact us about this before sending your enquiry.


By Phone:

0114 225 4148

12pm-4pm, Monday - Friday


In Person:

The HUBS (City Campus)

12pm-4pm, Monday - Friday

Please note that our Collegiate office is now closed until after Welcome (October).  During this summer period, please contact us at The HUBS, by 'phone or through this webpage.

Also, we are closed on Thursday 1 August for essential administration.  We will respond to any messages as soon as possible once we re-open.