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We’ve supported countless students just like you, tackling anything from dodgy landlords to exam appeals. It's not always easy, but we’re right beside you.
If you are unable to pay something you may be able to negotiate with the company or person you owe the money to. The sooner debts are dealt with the better.
Depending on your circumstances, you may be eligible for additional funding throughout your studies.
Most students in full-time Higher Education are not eligible to claim benefits for the duration of their course, including summer vacations. Part-time students are not affected by these rules and can usually claim in the same way as non-students.
In order to be entitled to funding, you must meet the personal eligibility requirements and your course must be eligible.
Rent is getting more and more expensive, but we've put together our top 10 tips to help make sure you get the best deal.
The UK Council for International Student Affairs can guide you through the process of getting yourself a job once you've graduated.
If you are an international student and receive an email from the Student Immigration Compliance team, we can help.
The University is here to help you through any issues you have with your visa.
Find out how we can help you throughout your time at Hallam.
Most international students are required to pay half of their tuition fees before enrolling, find out more about how this affects you.
If you have a problem at work, it is always best to try to get it resolved quickly, at the time it's occurring.
Your National Insurance number is unique to you, and you keep the same one all your life.
You might have heard that students do not have to pay tax and National Insurance, but unfortunately that is a myth!
Employees, workers, and apprentices all have the right to be paid the minimum wage.
Employee, Worker and Self-employed rights explained.
Searching for a job can be a stressful time, but we can help.
Failing part of your course at university means not meeting the minimum academic requirements for a specific module or subject, which may result in the need for remedial actions or repeating the failed portion of the course.
Fitness to practise at university refers to the evaluation of a student's ability to meet the required professional standards and ethical conduct necessary for their chosen field of study, such as in healthcare, teaching, or other regulated professions.
Taking a break in study or leaving your course at university refers to the voluntary decision of a student to temporarily suspend their studies or withdraw from their academic program, often for personal, academic, or health-related reasons.
Personal circumstances refer to significant and unforeseen events or challenges in your life, such as illness, bereavement, or other exceptional circumstances, which may impact your academic performance and require appropriate support and consideration from the university.
The university complaints process is a formal procedure that allows students to raise concerns or grievances about various aspects of their university experience and seek a resolution or improvement.
A university academic appeal is a formal process through which students can contest academic decisions, such as grades or disciplinary actions, based on specific grounds and seek a fair resolution.
The university disciplinary process is a formal procedure used to address alleged violations of the institution's rules and regulations by students, with the aim of imposing appropriate sanctions if the violations are found to be substantiated.
Academic Misconduct covers many things including plagiarism/self-plagiarism, cheating in exams, falsifying research data and collusion.
A deposit is a sum of money paid by a tenant to a landlord or agent before moving into a rental property, serving as security against potential damages or unpaid rent during the tenancy.
Your rights in situations where your rented property is not adequately maintained, leading to issues such as structural problems, safety hazards, or essential amenities not functioning properly.
A tenancy agreement is a legally binding contract between a landlord and a tenant that outlines the terms and conditions of renting a property, including the rent amount, lease duration, and rights and responsibilities of both parties.
Understand the local tenancy laws and regulations to ensure that you are aware of your legal entitlements and protections as a tenant.
Search for suitable accommodation options, such as on-campus dormitories, off-campus apartments, or shared housing, to ensure a comfortable and conducive living environment during your studies.
If you find yourself in a situation where you need to seek emergency housing, there are options available for you to explore to seek support, including from the SU and University itself. The SU's Student Advice Centre is open Monday to Friday, and is your first point of call in accessing support.
Our online resources will steer you through tricky times. And our advisers are on hand to share their wisdom and be with you during any hard conversations at uni.
When it comes to student issues, their knowledge and understanding simply can't be matched.
Whatever’s going on, we’re here for you.